Cocoon Creative regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Cocoon Creative website users, and conforms to Internet privacy standards.
Collection of Information
You may be asked to submit personal information about yourself in order to receive or use services on our website. The information may include name, email address, contact phone number, postal address.
We do not collect or request Sensitive Personal Data from you.
How will your personal information be used?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it.
We will use information collected when you make an enquiry on our website
- to respond to your enquiry
- to ensure that the service/s you have asked for are correctly delivered and managed.
- to ask you to review the service you received. You are under no obligation to respond to this invitation.
Where do we store your data?
Your data will be stored and processed securely within this website, along with a private internal database.
Who do we share your data with?
We will not share, sell, rent or lease your data to third parties.
Contact Forms
Any details submitted via contact form will be stored in a secure, private database. This information will not be passed on to 3rd parties, or used to market further services to you. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links
Links on the Cocoon Creative site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of cocooncreative.com.au.
Cookies
Your use of this website is subject to your acceptance of our Terms, Conditions and Policies.
We use cookies on our website to enhance your user experience, and to monitor and improve site performance. The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of previous visits to our website, we can enhance subsequent visits by tailoring our content to better match our users’ requirements.
Our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details.
How do we use Cookies?
- To manage traffic to our website.
- To identify authenticated users on our website so as to provide them with appropriate content.
- To protect the website against certain types of attack.
- To remember user preferences from previous visits to our website.
- To collect aggregated, anonymous statistical data on the use of our website; we mainly use Google Analytics cookies for this purpose.
Contact
If you have any questions regarding our privacy policy please contact us at [email protected].
